Privacy Policy

Last updated: March 10, 2026

Simple Bridge Solutions LLC ("we," "us," "our") operates simplebridgesolutions.com. This page explains what data we collect, why we collect it, and what we do with it.

What We Collect

When you use our site or services, we may collect:

• Contact information you provide through forms (name, email, company, message content)
• Account credentials if you use our client portal
• Server logs including IP addresses, browser type, and pages visited
• Cookies that keep the site functional (no third-party tracking cookies)

How We Use It

We use your information to:

• Respond to your inquiries and provide quotes
• Deliver and maintain the services you've purchased
• Send service-related communications (outage notifications, billing, renewals)
• Improve our website and services based on usage patterns

We do not sell your personal information. We do not share it with third parties for marketing purposes. Full stop.

Third-Party Services

We use a limited number of third-party services to operate:

• Backblaze B2 for encrypted backup storage
• Google Fonts for web typography (loaded via CSS, no cookies set)
• GSAP / Cloudflare CDN for JavaScript libraries (standard CDN delivery)

Each of these services has their own privacy policies. We've chosen providers that take data protection seriously.

Data Security

All data transmitted to and from our servers is encrypted via TLS. Customer data stored on our infrastructure is encrypted at rest using AES-256. We run regular security audits and keep our systems patched.

Cookies

We use minimal cookies — primarily for session management in the client portal. We don't use analytics trackers or advertising cookies. Your browser lets you disable cookies if you prefer, though some portal features may not work without them.

Your Rights

You can request a copy of the personal data we hold about you, ask us to correct inaccurate data, or request deletion of your data. Email us at [email protected] and we'll handle it within 30 days.

Data Retention

We keep your information only as long as we need it. Contact form submissions are retained for 12 months. Client account data is kept for the duration of your service plus 90 days. Server logs are rotated every 30 days.

Changes to This Policy

If we make significant changes, we'll update the date at the top and notify active clients by email. We won't reduce your rights under this policy without giving you notice first.

Contact

Questions about this policy? Email [email protected] and a real person will get back to you.